Please read the
Broadcast Interactive Support Policy, as it may have recently been updated.
If it is outside of normal Broadcast Interactive operating hours (8:00am - 7:00pm CST) and you require emergency* assistance, please call our after-hours support line at (914) 462-9955.
*Unless you are calling about an issue that is related to a BIM product/service outage or a problem with BIMVid (that is
NOT due to an issue with your own ISP or network), you may be charged a flat fee of
$175 per incident. If you have any questions about how this would apply in any given situation, please contact BIM for more details. Please also see the current version of the
Broadcast Interactive Support Policy
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Story Created:
Oct 5, 2007 at 4:30 PM CST
Story Updated:
Jan 12, 2012 at 11:50 AM CST
