Supported Browsers: Internet Explorer 7+, Firefox 3+

Note for Portal Use: In Internet Explorer, you'll need to set your Privacy settings to "Medium." In Firefox, you'll need to allow for third-party cookies to be set. See your IT director for assistance.

Please read the Broadcast Interactive Support Policy, as it may have recently been updated.

• If you do not have a Self-Service Portal login, please contact your TAP Manager.
• Please read our current support policy and procedures.
• If it is outside of normal Broadcast Interactive operating hours (9:00am - 10:00pm CST) and you require emergency* assistance, please call our 24/7 support line at (914) 462-9955.
• If you have a development project in mind, please use our project development Request for Quote form below.

*Unless you are calling about an issue that is related to a BIM product/service outage or a problem with BIMVid (that is NOT due to an issue with your own ISP or network), you may be charged a flat fee of $175 per incident. If you have any questions about how this would apply in any given situation, please contact your TAP Manager for more details. Please also see the current version of the Broadcast Interactive Support Policy