Local Revenue Program - Market Visit

(BI) Catrina Ahlbach

Story Created: Dec 27, 2007 at 6:15 PM CDT

Story Updated: Apr 28, 2008 at 1:48 PM CDT

Broadcast Interactive Media is continually trying to improve our level of customer service and support. We would appreciate you answering the following key questions about our local sales market visit in support of your local revenue program.

Your responses will be delivered directly to the BIM CEO's email inbox and will be read promptly. All responses wil be kept confidential and only aggregated feedback will be shared with the BIM Local Sales Manager.

Date of Market Visit:

Revenue Program:

BIM Local Sales Manager:

1. What is your level of satisfaction with the Market Visit materials for this revenue program?

Comments:

2. What is your overall level of satisfaction with the BIM representative who conducted the Market Visit?

Comments:

3. How would you rate the product knowledge of the BIM representative who conducted the Market Visit?

Comments:

4. How would you rate the professionalism of the BIM representative who conducted the Market Visit?

Comments:

5. How satisfied were you with the promptness of the BIM representative who conducted the Market Visit?

Comments:

6. How would you rate the effectiveness of the BIM representative in communicating the features and benefits of the revenue program to your prospective clients?

Comments:

7. How satisfied are you that your prospective clients' questions were fully answered during the Market Visit?

Comments:

8. What is your overall level of satisfaction with the results from this Market Visit?

Comments:

9. What was the strongest element(s) of the Market Visit?

10. Is there anything that BIM could do to provide either a better product or a higher level of service?

11. Delivery of post-visit materials: Please check off any items that you did NOT receive or that the BIM Local Sales Manager failed to deliver to you immediately following the Market Visit.

Online Brochure Guidelines

Post-Sales Visit Station "To-Do" List

Successful Launch Suggestions

Online Form Guidelines

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"Broadcast Interactive came into the market and helped us generate $510,000 in new, local, direct business” – Darrin McDonald, GSM KSMO Kansas City
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Local Revenue Program - Market Visit

(BI) Catrina Ahlbach

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